If you have an item in need of repair, why not send it direct to us with a covering letter detailing the repair required, your name, address and a daytime telephone number and we will contact you once we have inspected the item in our workshop. Or simply call us where we will gladly discuss your repair requirements prior to you sending the item to us.

We will repair any make of handbag or luggage (parts permitting) excluding suitcases and trolley cases other than those brands mentioned on our manufacturers list.

Click here for a list of manufacturers who authorise Repairs-Direct to repair their branded goods under the individual terms of their guarantees. Any items recieved will only be repaired free of charge where proof of purchase is provided, and the damage is through manufacturing fault. Any disputes regarding the nature of the fault will always be referred to the supplier for a final decision.

Arranging for a Repair
Click here for our repair form

Print it, complete, and send it to us with the item(s) requiring repair. We will contact you to confirm receipt, give you a quote and seek your approval to carry out the repair.

Please complete one form for each item requiring repair.